GRS and the GDPR - GRS Associates Ltd

The EU General Data Protection Regulation (2016/679)

2023 marks GRS’s 33rd year in the direct marketing industry.

We have always understood and respected the concept of data protection as both legal and ethical requirements while taking all of our compliance obligations very seriously.

GRS Associates Ltd has been registered with the Information Commissioners Office since 2002 and have consistently complied with all the relevant data protection laws since the original Privacy & Electronic Communications (EC Directive) Regulations 2003 which coincided with the launch of our own highly specialized ‘E-file’.

All contacts contained within it are collected and re-verified cyclically by telephone at switchboard and/or departmental level (by professional UK-based researchers) as the most appropriate contacts at their business location for their respective job functions.

The only personal information we hold on these data subjects includes contact name, job title, function(s) and email address. Other information such as organisation name, postal location, switchboard telephone, number of staff on site and business activity relate only to the legal entity being the incorporated company itself.

Signed official Terms and Conditions have always ensured that E-file users observe all relevant data protection laws, duly follow unsubscribe protocol and immediately pass to us any complaints from data subjects requesting removal from our master file. It is noteworthy that in the 18+ years since the E-file was launched, only six such requests have ever been received. Of those six, when full context was discussed, three opted to remain on the file.

We would hope that any marketing communications received as a result of inclusion in our E-file are always professional and relevant. However if, as a contact listed on it, you wish to unsubscribe please email our Data Protection officer above with your name, company name and email address and you will be removed permanently.

Please note that exclusion from our list may not result in the kind of reduction in or filtering of marketing communication you wish to achieve as, ultimately, we may not be responsible for the kinds of communications you are objecting to. Conversely, total exclusion ensures missing out completely on important and relevant products, services and information.

Processing Policy and LIA Privacy Impact Assessment